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Unique Exclusive Awards, Trophies & Plaques Direct from the Manufacturer

Customer Service


 

-) Do you ship outside of the United States ?

     No. At this time we are setup to ship only in the United States and receive payment in U.S. dollars. We do not do business outside of the United States.

-) Do you have a minimum order amount ?

     There is no minimum purchase but we do have a flat rate shipping and handling fee of $10.00 on orders under $20.00

-) What happens if my order arrives damaged ?

     If your awards are damaged when you receive them, we will do everything we can to correct the situation. Just About, L.L.C. will not be responsible for damages caused by shipping companies.

     Please call us as soon as you get your order to report any damages. Save all packing materials and boxes. Any damage claims with a carrier must be filed by you with the carrier.

-) Can the shipping method be changed once the order is complete ?

     Yes/No. At anytime your order is still in production or still in our facility the shipping method can be change. Once your order has been picked up by UPS or other carrier it can not be changed.

-) How can I get a Quote on a Custom Shaped Award ?

      Please email us a copy of your logo/artwork to customerservice@justaboutawards.com and provide us with the following information:

    A) number of awards needed    B) color of acrylic or PVC    C) date you need awards 

 -) Do you offer thicker acrylic than the 1/4” shown ?

       Yes. Our website was designed to have very dramatic looking awards at economical pricing. We do offer thicker acrylic for customers that prefer it.

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